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At Warmtrcraftax, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We collect information that you provide directly to us when you use our services, including:
Personal Identification Information: When you contact us, make a reservation, or submit inquiries through our website, we may collect your name, email address, phone number, postal address, and event details. This information is necessary to process your rental requests and provide customer service.
Payment Information: When you make a reservation or payment, we collect billing information including payment card details, billing address, and transaction history. Payment processing is handled securely through third-party payment processors who comply with industry standards.
Communication Data: We retain records of your communications with us, including emails, phone calls, and messages sent through our contact forms. This helps us improve our services and maintain accurate records of customer interactions.
Technical Information: Our website automatically collects certain technical information when you visit, including your IP address, browser type, operating system, referring URLs, pages viewed, and access times. This data helps us understand how visitors use our website and improve user experience.
We use the collected information for various purposes, including:
Service Delivery: To process and fulfill your rental orders, arrange delivery and collection of items, communicate about your reservations, and provide customer support. We use your contact information to confirm bookings, send reminders, and address any issues that may arise.
Business Operations: To maintain and improve our website functionality, analyze usage patterns, develop new services, and enhance the overall customer experience. We may use aggregated data to understand trends and make informed business decisions.
Marketing Communications: With your consent, we may send you promotional materials, special offers, and updates about our services. You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
Legal Compliance: To comply with applicable laws, regulations, and legal processes, including responding to government requests, enforcing our terms and conditions, and protecting our rights and property.
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers: We work with trusted third-party service providers who assist us in operating our business, including payment processors, delivery services, website hosting, and customer relationship management systems. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and how it affects your personal information.
Legal Requirements: We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Secure socket layer (SSL) encryption for data transmission, restricted access to personal information on a need-to-know basis, regular security assessments and updates to our systems, and secure storage of physical and electronic records. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider the nature of the information, the purposes for which it was collected, and applicable legal requirements. Once information is no longer needed, we securely delete or anonymize it.
You have certain rights regarding your personal information, including:
Access and Correction: You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete. Contact us to review or update your information.
Deletion: You may request deletion of your personal information, subject to certain legal exceptions. We will honor such requests unless we have a legitimate reason to retain the information.
Opt-Out: You can opt out of receiving marketing communications from us at any time. Even if you opt out of marketing emails, we may still send you transactional messages related to your orders and account.
Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used format and to transmit that information to another service provider.
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. Cookies are small text files stored on your device that help us remember your preferences and improve website functionality.
You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website. For more information about our use of cookies, please refer to our Cookies Policy.
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We take appropriate measures to ensure that your information receives adequate protection wherever it is processed.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Warmtrcraftax
Unit 3, 22-24 Colville Rd, London
Phone: +44 20 3609 0909
Email: connect@warmtrcraftax.world
We are committed to addressing your concerns and will respond to your inquiries in a timely manner.